After joining Kinsta, a cloud infrastructure provider, me and a partner in crime established the Design craft at the company, building both the Product Design and Marketing Design teams. Later I introduced UX Research as a dedicated effort, created a Product Management team, and oversaw the Product Documentation area, as Director of Product.
Highlights: advocating the design craft in a heavily technology-oriented environment has proven to be one of the toughest challenges, so I consider maintaining a strong design sensibility as a great achievement. Also, it is a unique experience to support an organization in hypergrowth, building teams and processes under pressure at breakneck speed.